p789 Privacy Policy

1 Who We Are

This Privacy Policy is issued by the operator of the p789 platform, accessible at p789.onl (hereinafter "p789," "we," "us," or "the Company"). p789 is a PAGCOR-regulated online casino and sports betting platform serving Filipino players across the Philippines, including Metro Manila, Cebu, Davao, Quezon City, and other regions.

p789 is the data controller responsible for the personal information you provide when registering for and using the Platform. Our designated Data Protection Officer (DPO) can be reached at the contact details provided in Section 13 of this Policy.

This Policy applies to all personal data processed in connection with your use of the p789 Platform, including registration, account management, game play, payment transactions, customer support interactions, and marketing communications.

2 Personal Data We Collect

p789 collects the following categories of personal data, depending on how you interact with the Platform:

p789 does not intentionally collect sensitive personal information (as defined under the Philippine Data Privacy Act) except where strictly necessary for KYC compliance, such as a copy of a government-issued identification document.

3 How We Collect Your Data

p789 collects personal data through the following methods:

• Directly from you: when you complete the p789 registration form, submit KYC documents, contact our support team, or update your account settings.
• Automatically: when you access the Platform, we collect Technical Data via server logs, cookies, and similar tracking technologies. See Section 7 for details.
• From payment providers: when you make a deposit or withdrawal via GCash, Maya, BPI, BDO, Metrobank, Coins.ph, or USDT, relevant transaction metadata is shared with p789 by those providers to confirm and record the transaction.
• From identity verification partners: where p789 uses a third-party KYC provider to assist with identity verification, that provider may return verification results and document metadata to p789.
• From PAGCOR and regulatory sources: p789 may receive information about players from PAGCOR in connection with exclusion lists, regulatory compliance checks, or dispute resolution processes.

4 How We Use Your Personal Data

p789 uses the personal data we collect for the following purposes:

• Account creation and management: to register your p789 account, verify your identity, maintain your account records, and enable you to log in and use the Platform.
• Payment processing: to process deposits and withdrawals via your chosen payment method, detect and prevent fraudulent transactions, and comply with anti-money laundering (AML) obligations.
• Game provision and personalisation: to provide access to all p789 games and features, track your game history and wallet balance, and personalise your experience where you have opted in to such features.
• Regulatory compliance: to meet p789's obligations under PAGCOR regulations, the Philippine Data Privacy Act, AML legislation, and any other applicable Philippine law, including maintaining records for the minimum statutory retention periods.
• Responsible gaming: to monitor account activity for indicators of problem gambling, apply player-requested limits, and administer self-exclusion requests in accordance with p789's Responsible Gaming Policy.
• Customer support: to respond to your queries, resolve complaints, and improve our support quality based on interaction history.
• Marketing communications: to send you promotional offers, bonus notifications, and news about p789 — but only if you have opted in or not opted out. You can withdraw consent at any time.
• Platform security and fraud prevention: to detect, investigate, and prevent unauthorised account access, cheating, collusion, and other prohibited conduct described in the p789 Terms and Conditions.
• Platform improvement: to analyse aggregate usage data, identify technical issues, and improve the p789 Platform experience for all Filipino players.

5 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012 (RA 10173), p789 processes your personal data on the following legal bases:

• Performance of a contract: processing necessary to create your account, provide game access, and process your deposits and withdrawals under your agreement with p789.
• Legal obligation: processing required by PAGCOR regulations, AML legislation, tax law, and other applicable Philippine law.
• Legitimate interests: processing for fraud prevention, security monitoring, responsible gaming oversight, and Platform improvement — where p789's interests do not override your data protection rights.
• Consent: processing for marketing communications and optional personalisation features, where you have given specific, informed, and freely given consent. You may withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal.

6 Data Sharing and Disclosure

p789 does not sell your personal data. We share personal data only in the following circumstances and only to the extent necessary:

• Payment processors: GCash (G-Xchange Inc.), Maya (Voyager Innovations), BPI, BDO, Metrobank, Coins.ph, and cryptocurrency processors receive financial data necessary to process your transactions.
• KYC and identity verification providers: third-party providers engaged by p789 to assist with identity verification receive the document data you submit for that purpose.
• Game software providers: licensed game providers whose games are available on the p789 Platform may receive pseudonymised session data necessary to operate their games and calculate outcomes.
• PAGCOR and regulatory authorities: p789 discloses player data to PAGCOR and other Philippine government authorities where required by law, regulation, court order, or lawful regulatory request.
• Law enforcement: where required by a valid legal process issued by a Philippine court or government authority.
• Professional advisors: lawyers, accountants, and auditors engaged by p789 may access personal data where strictly necessary for their professional engagement, subject to confidentiality obligations.

7 Cookies and Tracking Technologies

p789 uses cookies and similar technologies to operate and improve the Platform. The following categories of cookies are used:

• Strictly Necessary Cookies: required for the Platform to function — including session management, login persistence, and security features. These cannot be disabled without impairing your ability to use the Platform.
• Analytics Cookies: collect aggregate, anonymised data about how players use the Platform — which pages are visited most, where users drop off, and how features perform. This helps p789 improve the experience for Filipino players.
• Functional Cookies: remember your preferences such as language settings, last-used payment method, and display preferences.
• Marketing Cookies: used to deliver relevant promotional content on and off the Platform, where you have consented to marketing communications.

You can manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies will impair Platform functionality. Most modern mobile browsers — including Chrome for Android, Safari for iOS, and Samsung Internet — include cookie management tools in their privacy settings.

8 Data Security

p789 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit TLS/SSL encryption for all data transmitted between your device and the p789 Platform.
• AES-256 encryption for personal and financial data stored in p789 databases.
• Strict role-based access controls — only personnel with a legitimate operational need can access player personal data.
• Full audit logging of all access to personal data, with automated alerts for anomalous access patterns.
• Regular security assessments and penetration testing of the Platform infrastructure.
• Staff training on data protection obligations under the Philippine Data Privacy Act and PAGCOR requirements.

9 Data Retention

p789 retains your personal data for the periods set out below, or longer where required by applicable law:

• Account and identity data: retained for the duration of your account and for five (5) years after account closure, in compliance with PAGCOR record-keeping requirements and AML legislation.
• Transaction and financial data: retained for five (5) years from the date of each transaction, as required under Philippine tax law and AML regulations.
• Gaming data: retained for five (5) years from the date of each game session, for regulatory compliance and dispute resolution purposes.
• Support communications: retained for three (3) years from the date of the interaction, for quality assurance and dispute resolution.
• Technical and analytics data: retained in aggregate, anonymised form for up to two (2) years for Platform improvement purposes.
• Marketing preference data: retained until you withdraw consent or request deletion, subject to minimum retention periods required by law.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with you.

10 Your Rights Under the Data Privacy Act

Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by p789:

• Right to be informed: the right to know what personal data p789 holds about you and how it is used — which this Privacy Policy addresses.
• Right of access: the right to request a copy of the personal data p789 holds about you.
• Right to rectification: the right to correct inaccurate or incomplete personal data in your p789 account.
• Right to erasure or blocking: the right to request deletion or blocking of your personal data where processing is unlawful or the data is no longer necessary, subject to p789's legal retention obligations.
• Right to object: the right to object to processing of your personal data for direct marketing or other purposes based on legitimate interests.
• Right to data portability: the right to receive a copy of your personal data in a structured, commonly used format where technically feasible.
• Right to file a complaint: the right to lodge a complaint with the National Privacy Commission (NPC) if you believe p789 has violated your data privacy rights.

To exercise any of these rights, contact our Data Protection Officer at [email protected] with the subject line "Data Privacy Request." p789 will respond within thirty (30) days of receiving your request.

11 Children and Minors

12 Changes to This Privacy Policy

p789 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements under Philippine law, or PAGCOR regulatory updates. Material changes — those that significantly affect your rights or how we use your data — will be communicated to you via email to your registered address and/or a notice on the Platform at least seven (7) days before the change takes effect.

Non-material updates, such as clarifications or corrections, will be reflected in an updated "Last Revised" date at the top of this Policy. We encourage you to review this Policy periodically.

Your continued use of the p789 Platform after the effective date of any revised Policy constitutes your acceptance of the updated terms, to the extent permitted by applicable Philippine law.

13 Contact Us — Data Privacy

If you have questions about this Privacy Policy, wish to exercise your data rights, or want to report a data privacy concern, please contact the p789 Data Protection Officer:

You also have the right to file a complaint directly with the National Privacy Commission (NPC) if you believe p789 has mishandled your personal data. Information on NPC complaints procedures is available on the NPC's official website.